Return Policy

All Limited release, and JuJuBe TokiDoki/limited release sales are final, no cancellation allowed. If there is a cancellation before items are shipped, there will be a restocking fee of 15%. There will be no refunds or returns for all JuJuBe TokiDoki sales. Customer agrees to these terms at time of purchase.

Items (non limited release) ordered online may be returned 14 days from the date of purchase. You must email us at for return authorization. Return shipping will be paid for by the customer. Only new, unused, unwashed items in their original condition and packaging may be returned. Original condition means free of any stains, odor, smoke, perfume, lint, pet hair, etc. Items must include original tags and packaging (if applicable). Some items are exempt from returns such as but not limited to: limited release/JuJuBe tokidoki, perishable items, under garments and books. Some items may be subject to a 15% restocking fee. We make every effort to provide you with top quality merchandise, however if you believe you have defective merchandise, you must contact the manufacturer directly. Unfortunately we cannot accept returns on defective merchandise.